Employment Opportunity

Theater Operations Manager

Brava! for Women in the Arts is a non-profit arts organization, founded in 1986 to produce and present plays by women. In 1996, Brava became owner and operator of the historic theater in San Francisco’s Mission District, now known as Brava Theater Center with a 360-seat main stage, 60-seat studio theater, and 80-seat cabaret. Brava produces, presents and cultivates the artistic expression of women, people of color, LGBTQIA, youth other underrepresented voices.  

Brava currently seeks a Theater Operations Manager to work with Brava’s staff to host and oversee the management of our three venues. Annually, Brava supports over 250 events, 500+ performing artists, 8-10 resident artists, two resident companies, a youth academy serving over 100 students, and 35,000 audience members and participants.


RESPONSIBILITIES

Theater Operations Manager areas of responsibility encompass the venue’s lobby, box office, audiences, concessions, event staff training, venue seating, event coordination, volunteer recruitment and other lobby activities.

Under the direction of Brava’s Executive Director, the Theater Operations Manager works in a team with our Rentals Manager, Production Manager, Facility Manager, Technical Director, Marketing Director, and Development Director to:

  • Plan, coordinate and manage front of house activities and staffing for lobby, box office, and concessions for Brava productions, rental clients, and youth program events

  • Plan audience flow for pre-show, intermissions, and post-show activities particularly when 2-3 events are scheduled simultaneously

  • Recruit, schedule, and train contract house managers, box office agents, concessionaires, ushers, and volunteers

  • Ensure event staff documents, invoices, and agreements are properly submitted and tracked

  • Manage online ticketing system, communications with ticket patrons (walk-ups, phone, email), and ticket inventories

  • Assist with donor ticketing, perks and hosting at events

  • Manage concessions inventory and maintain concession areas and equipment

  • Assist with set-up of outreach materials and signage for maximum fundraising presence at events

  • Ensure reports are submitted properly at the end of each event and event staff follows building protocols


REQUIREMENTS
Available to work evenings and weekends for house managing, box office or concessions shifts


QUALIFICATIONS

  • 3-5 years of event, venue and/or production management experience

  • Ability to work with highly diverse groups of artists, rental clients, and audiences

  • Demonstrated ability to manage several projects simultaneously

  • Excellent communications skills

  • Technologically savvy and proficient in various computer applications

  • Ability to work in an active office with lots of projects happening simultaneously

  • Ability to follow protocol and procedures as well as work independently and creatively

  • A flexible and innovative approach to problem solving


PREFERRED EXPERIENCE AND INTERESTS

  • Knowledge and appreciation of theater, dance, music, poetry, comedy, and other forms of performing arts

  • Knowledge of Bay Area communities of color, LGBTQIA and women artists

  • Bilingual English / Spanish 


The position requires 35 hours per week with approximately 30 hours spent on site and 5 hours offsite. The annual compensation is based on experience.


TO APPLY
Please send cover letter and resume to Anastacia Powers Cuellar at spowers@brava.org