Theater Operations Manager
Brava! for Women in the Arts is a non-profit arts organization, founded in 1986 to produce and present plays by women. In 1996, Brava became owner and operator of the historic theater in San Francisco’s Mission District, now known as Brava Theater Center with a 360-seat main stage, 60-seat studio theater, and 80-seat cabaret. Brava produces, presents and cultivates the artistic expression of women, people of color, LGBTQIA, youth other underrepresented voices.
Brava currently seeks a Theater Operations Manager to work with Brava’s staff to host and oversee the management of our three venues. Annually, Brava supports over 250 events, 500+ performing artists, 8-10 resident artists, two resident companies, a youth academy serving over 100 students, and 35,000 audience members and participants.
Theater Operations Manager areas of responsibility encompass the venue’s lobby, box office, audiences, concessions, event staff training, venue seating, event coordination, volunteer recruitment and other lobby activities.
Under the direction of Brava’s Executive Director, the Theater Operations Manager works in a team with our Rentals Manager, Production Manager, Facility Manager, Technical Director, Marketing Director, and Development Director to:
Plan, coordinate and manage front of house activities and staffing for lobby, box office, and concessions for Brava productions, rental clients, and youth program events
Plan audience flow for pre-show, intermissions, and post-show activities particularly when 2-3 events are scheduled simultaneously
Recruit, schedule, and train contract house managers, box office agents, concessionaires, ushers, and volunteers
Ensure event staff documents, invoices, and agreements are properly submitted and tracked
Manage online ticketing system, communications with ticket patrons (walk-ups, phone, email), and ticket inventories
Assist with donor ticketing, perks and hosting at events
Manage concessions inventory and maintain concession areas and equipment
Assist with set-up of outreach materials and signage for maximum fundraising presence at events
Ensure reports are submitted properly at the end of each event and event staff follows building protocols
Available to work evenings and weekends for house managing, box office or concessions shifts
3-5 years of event, venue and/or production management experience
Ability to work with highly diverse groups of artists, rental clients, and audiences
Demonstrated ability to manage several projects simultaneously
Excellent communications skills
Technologically savvy and proficient in various computer applications
Ability to work in an active office with lots of projects happening simultaneously
Ability to follow protocol and procedures as well as work independently and creatively
A flexible and innovative approach to problem solving
PREFERRED EXPERIENCE AND INTERESTS
Knowledge and appreciation of theater, dance, music, poetry, comedy, and other forms of performing arts
Knowledge of Bay Area communities of color, LGBTQIA and women artists
Bilingual English / Spanish
The position requires 35 hours per week with approximately 30 hours spent on site and 5 hours offsite. The annual compensation is based on experience.
Please send cover letter and resume to Anastacia Powers Cuellar at email@example.com